단행본World Bank Policy Research Working Paper 8270
Mission and the bottom line: performance incentives in a multi-goal organization
- 청구기호
- WPS 8270
- 발행사항
- United States : World Bank, 2017
- 형태사항
- 55 p. :. PDF file ;. 1.07 MB
- 분류기호
- 듀이십진분류법->WPS
소장정보
위치 | 등록번호 | 청구기호 / 출력 | 상태 | 반납예정일 |
---|---|---|---|---|
이용 가능 (1) | ||||
E0002856 | 대출가능 | - |
이용 가능 (1)
- 등록번호
- E0002856
- 상태/반납예정일
- 대출가능
- -
- 위치/청구기호(출력)
책 소개
The impact of performance pay in institutions with multiple goals depends on complementarities in the disutility cost of effort and how different tasks interact to achieve each goal. Workers of a mission-oriented nonprofit were randomly assigned to one of two bonus schemes, each incentivizing one of its two main operational goals: the performance of its microcredit program and the strengthening of community institutions of the poor. This study finds that the credit bonus improved credit-related outcomes but it undermined the social outcome. In contrast, the social bonus advanced the social mission as well as the microcredit program, but only for employees working alone, undermining the performance of employees working in teams. These results cannot be explained by a standard multitask principal-agent model featuring only complementarities in the disutility cost of effort. Instead, they suggest that production complementarities are also relevant.